Commonfund and The Bancorp Bank will strive to meet all of your service needs in a timely fashion. We have designed Treasury Access to enable you to do your banking online, and most of your needs will be met within the website. However, upon occasion you may need information that is not addressed on the site. If so, please contact us and an experienced customer service representative will assist you.
By Telephone
For banking inquiries, you may contact The Bancorp Bank between 8:30 AM and 5:00 PM ET Monday through Friday on non-Federal Reserve Holidays at (877) 872-9414.
For questions relating to your investment accounts, please contact Commonfund between 8:30 AM and 5:00 PM ET at (888) 823-3863.
By Email or By Fax
By Mail
Listed below are the addresses for you to send your correspondence. Please send all of your general correspondence to our Customer Service Center to the addresses given.
Commonfund
Attn: Account Services (or your Relationship Officer)
15 Old Danbury Road
Wilton, CT 06897
The Bancorp Bank
Attn: Commonfund Treasury Access - Deposit Operations
409 Silverside Road, Suite 105
Wilmington, DE 19809
The Bancorp Bank
Attn: Consumer Credit Dept.
409 Silverside Road, Suite 105
Wilmington, DE 19809
* Notify us in case of errors or questions about your statement